SHG Redecoration PartnershipRedecoration Satisfaction Survey
Have you had works recently completed by SHG?
Please only complete this survey if you have not yet submitted a satisfaction survey in paper form.
If works are not yet complete please contact us directly through the enquiry or compliments & complaints form.
Overall Average Score
Question 1:Edit Response
Did you receive enough information about the works to be carried out?
Question 2:Edit Response
If an appointment was made did we arrive at your home when we said we would and inform you of any delays?
Question 3:Edit Response
Did our staff wear company clothing and ID at all times?
Question 4:Edit Response
How happy are you with the quality of painting and repairs?
Question 5:Edit Response
Were the painters / carpenters well organised for the job i.e. did they have all the equipment they required?
Question 6:Edit Response
Did works finish in an agreeable time?
Question 7:Edit Response
Was adequate protection used to protect furniture and belongings?
Question 8:Edit Response
Did the contractor clear up any mess created inside and outside of your home?
Question 9:Edit Response
If provided, how happy are you with the level of choice offered?
Question 10:Edit Response
Do you feel the works have improved the appearance of your property?
Sending your responses....
Thankyou for completing the redecoration satisfaction survey online, your continued input is highly valued.
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0800 220 831
Southern Housing Group
59 - 61 Clerkenwell Road
London EC1M 5LA